Complaint Policy
At Chefsynk’s, we are committed to providing exceptional service to all of our customers. However, we understand that there may be occasions where you may not be entirely satisfied with our products or services. In such instances, we encourage you to communicate your concerns with us, and we will make every effort to address and resolve them in a timely and efficient manner.
How to Make a Complaint
If you have a complaint regarding any aspect of our Epos system or services, you can contact us through one of the following channels:
1. Email: Send an email outlining your complaint to contact@chefsynk.com.
2. Phone: Call our customer support team at +44 161 528 3086 during our business hours.
Handling of Complaints
Upon receiving your complaint, our dedicated customer support team will promptly investigate the matter and work towards finding a satisfactory resolution.
Resolution
We aim to resolve all complaints as quickly as possible and will keep you informed of our progress throughout the process. If additional information is required to investigate your complaint, we may contact you for further details.
Feedback
Your feedback is invaluable to us, and we take every complaint seriously as an opportunity to improve our services. We welcome any suggestions or comments you may have regarding your experience with Chefsynk.
Contact Us
If you have any questions about our complaint policy or wish to make a complaint, please don’t hesitate to reach out to us using the contact details provided above.
