Takeaway EPOS and commission-free ordering in Birmingham
Birmingham has 1,243 independent takeaways, and 211 of them are chicken and burger shops, the largest named group by a distance. With Indian, fish and chip and Chinese takeaways close together behind them, it is a crowded market, and ChefSynk helps you compete with one till for every channel and support from our Manchester team, remotely or on site by arrangement.
Birmingham’s takeaway scene
1,243independent takeaways in the Birmingham City Council areaCuisine mix (estimated from shop names)
- Chicken & burgers211
- Indian124
- Fish & chips120
- Chinese105
- Kebab55
- Other and unclassified628
ChefSynk analysis of the Food Standards Agency food hygiene register, November 2026. Contains public sector information licensed under the Open Government Licence v3.0.
What you get with ChefSynk in Birmingham
England’s largest local authority
Birmingham’s population grew by 6.7% between the 2011 and 2021 censuses, from around 1,073,000 to 1,144,900, and it ranked first for population among local authority areas in England, as it did in 2011. It is the most densely populated of the West Midlands’ 30 local authority areas.
Chicken shops lead the way
With 211 chicken and burger shops, Birmingham has more of them than any other named group on its register. Meals, sides and sauces ring up in a couple of taps with smart modifiers, and meal deals price the burger, side and drink together on every channel.
A close race behind them
Behind the chicken shops come 124 Indian, 120 fish and chip and 105 Chinese takeaways. Each kitchen runs differently, and on Growth and Complete the kitchen display’s station routing sends each part of an order to the grill, the fryer or the pass so mixed tickets come together at dispatch.
Set-up handled remotely
Birmingham set-ups are handled remotely by our team in Manchester, from menu build to printer tests, and we visit by arrangement when you want hands-on help with hardware or training.
What a marketplace order really costs
By third-party estimates from Whito and DineOpen in November 2026, every order sold through Deliveroo gives away about 20–35%, through Just Eat about 14–30% and through Uber Eats about 15–35%. Selling direct through ChefSynk changes the sums. 0% commission. Customers pay a 50p + VAT platform fee on website and app orders. Your own ordering site and app come with Complete, or as the £55-a-month Branded Mobile App & Website add-on. The commission calculator works out what that could mean for your shop.
Source: DineOpen, 2026 commission comparison (opens in a new tab)
Room to open a second site
Multi-store management on Complete lets you compare sales across sites, push a menu or price change to one shop or all of them, and open a new location by cloning the set-up that already works.
Questions from Birmingham takeaways
Can your team come to Birmingham?
Yes, by arrangement. Most of the work is done remotely first, and we come to the shop for installation or staff training when that suits you.
How do I get more people ordering direct?
Your ordering site is built for search, with server-rendered pages, structured data and clean URLs to help you rank locally, and loyalty, vouchers and discounts give regulars a reason to come back.
Will it cope with our busiest nights?
On Growth and Complete, the kitchen display shows every ticket in order with live timers, all-day counts tell the grill how many of each item are coming, and the dispatch display checks every bag before it leaves.
Can I use my own drivers and Deliveroo riders together?
Yes. Delivery management shows your drivers and marketplace riders in one queue, and on Growth and Complete the dispatch display prints labels with the right branding for each channel.
Can I check sales when I am not in the shop?
Yes, on Growth and Complete. The owner mobile app shows live sales from any device and works across every site you manage, with alerts for voids and refunds.
Does the kiosk help on a busy counter?
It takes walk-in orders with photos, allergens and modifiers while your staff stay on the grill, and upsell prompts suggest a side or a drink before the customer pays.
What do the Birmingham figures count?
Independent takeaways in the Birmingham City Council area, taken from the Food Standards Agency food hygiene register by ChefSynk in November 2026. The cuisine mix is estimated from shop names, and 628 shops sit under other and unclassified because their names do not say what they sell.