A Epos Now alternative
ChefSynk vs Epos Now
How the two compare on contract, commission, delivery apps and who controls your customers’ data. Every Epos Now fact links to Epos Now’s own pages, and we say where Epos Now is better.
Checked 11 Nov 2026
Where ChefSynk is different
- No lock-in. ChefSynk is monthly rolling. Epos Now plans run for 12, 24 or 36 months, renew automatically, and its terms charge the remaining monthly fees if you leave early.
- Delivery apps built in. Deliveroo, Just Eat and Uber Eats are built into Growth and Complete, on our own code. Epos Now Delivery is hosted by Otter.
- 0% commission. ChefSynk takes 0% commission on your own website and app; customers pay a 50p + VAT platform fee instead. Epos Now Online Ordering charges 2.00% + 10p per delivery.
- Your own card machine. In store you bring your own card machine, and online payments go into your own Stripe account. Epos Now’s discounted Complete Solution bundle needs a 12-month payments and support subscription.
Where Epos Now is better
- An app store of add-ons. Epos Now’s App Store sells add-ons such as its kitchen display and online ordering, so you can add tools as you need them.
- Hardware bundles. Epos Now sells a till, card machine and cash drawer together as one bundle.
ChefSynk vs Epos Now at a glance
| Topic | ChefSynk | Epos Now |
|---|---|---|
| Monthly price | £35, £55 or £99 a month, ex VAT | Software price not published; the discounted Complete Solution bundle needs a 12-month payments and support subscription from £25 a monthSource: Epos Now, Monthly price (opens in a new tab) |
| Contract | Monthly rolling, no lock-in | 12, 24 or 36 months, renews automatically; the remaining fees are due if you leave earlySource: Epos Now, Contract (opens in a new tab) |
| Your own online orders | 0% commission; customers pay a 50p + VAT platform fee | 2.00% + 10p per deliverySource: Epos Now, Your own online orders (opens in a new tab) |
| Deliveroo, Just Eat, Uber Eats | Built in-house, on Growth and Complete | Epos Now Delivery, hosted by OtterSource: Epos Now, Deliveroo, Just Eat, Uber Eats (opens in a new tab) |
| Card payments | Online: your own Stripe account. In store: bring your own card machine | Epos Now Payments, 1.70% on Visa and Mastercard; the discounted Complete Solution bundle needs a 12-month payments and support subscriptionSource: Epos Now, Card payments (opens in a new tab) |
| Customer data | You own it, stored in a secure UK cloud | You own your transaction, product, sales and stock dataSource: Epos Now, Customer data (opens in a new tab) |
| Self-order kiosk | Own kiosk, £25 per device a month | Kayana self-service kiosk, priced on enquirySource: Epos Now, Self-order kiosk (opens in a new tab) |
| Kitchen display | Included on Growth and Complete | App Store add-on, £49 a month with screen or £19 software onlySource: Epos Now, Kitchen display (opens in a new tab) |
| Inventory and stock | Recipe-level inventory, on every plan | Stock synced with every sale, with low-stock alerts and purchase ordersSource: Epos Now, Inventory and stock (opens in a new tab) |
| Loyalty | At the till on every plan; online with your ordering site | Loyalty app in its App Store, with a 30-day trial; price not shownSource: Epos Now, Loyalty (opens in a new tab) |
| Reports and analytics | Analytics on every plan; multi-store consolidation on Complete | Sales reports and historical sales dataSource: Epos Now, Reports and analytics (opens in a new tab) |
| Driver app and live tracking | Free on every plan, for your own online and till orders, with live customer tracking | Not published |
| Multi-store | On Complete | Multi-Site Manager app, price not shownSource: Epos Now, Multi-store (opens in a new tab) |
| Support | Phone and WhatsApp, 24/7, on every plan | Phone (hours not published); live chat 9am to 6pmSource: Epos Now, Support (opens in a new tab) |
Monthly price
- ChefSynk
- £35, £55 or £99 a month, ex VAT
- Epos Now
- Software price not published; the discounted Complete Solution bundle needs a 12-month payments and support subscription from £25 a monthSource: Epos Now, Monthly price (opens in a new tab)
Contract
- ChefSynk
- Monthly rolling, no lock-in
- Epos Now
- 12, 24 or 36 months, renews automatically; the remaining fees are due if you leave earlySource: Epos Now, Contract (opens in a new tab)
Your own online orders
- ChefSynk
- 0% commission; customers pay a 50p + VAT platform fee
- Epos Now
- 2.00% + 10p per deliverySource: Epos Now, Your own online orders (opens in a new tab)
Deliveroo, Just Eat, Uber Eats
- ChefSynk
- Built in-house, on Growth and Complete
- Epos Now
- Epos Now Delivery, hosted by OtterSource: Epos Now, Deliveroo, Just Eat, Uber Eats (opens in a new tab)
Card payments
- ChefSynk
- Online: your own Stripe account. In store: bring your own card machine
- Epos Now
- Epos Now Payments, 1.70% on Visa and Mastercard; the discounted Complete Solution bundle needs a 12-month payments and support subscriptionSource: Epos Now, Card payments (opens in a new tab)
Customer data
- ChefSynk
- You own it, stored in a secure UK cloud
- Epos Now
- You own your transaction, product, sales and stock dataSource: Epos Now, Customer data (opens in a new tab)
Self-order kiosk
- ChefSynk
- Own kiosk, £25 per device a month
- Epos Now
- Kayana self-service kiosk, priced on enquirySource: Epos Now, Self-order kiosk (opens in a new tab)
Kitchen display
- ChefSynk
- Included on Growth and Complete
- Epos Now
- App Store add-on, £49 a month with screen or £19 software onlySource: Epos Now, Kitchen display (opens in a new tab)
Inventory and stock
- ChefSynk
- Recipe-level inventory, on every plan
- Epos Now
- Stock synced with every sale, with low-stock alerts and purchase ordersSource: Epos Now, Inventory and stock (opens in a new tab)
Loyalty
- ChefSynk
- At the till on every plan; online with your ordering site
- Epos Now
- Loyalty app in its App Store, with a 30-day trial; price not shownSource: Epos Now, Loyalty (opens in a new tab)
Reports and analytics
- ChefSynk
- Analytics on every plan; multi-store consolidation on Complete
- Epos Now
- Sales reports and historical sales dataSource: Epos Now, Reports and analytics (opens in a new tab)
Driver app and live tracking
- ChefSynk
- Free on every plan, for your own online and till orders, with live customer tracking
- Epos Now
- Not published
Multi-store
- ChefSynk
- On Complete
- Epos Now
- Multi-Site Manager app, price not shownSource: Epos Now, Multi-store (opens in a new tab)
Support
- ChefSynk
- Phone and WhatsApp, 24/7, on every plan
- Epos Now
- Phone (hours not published); live chat 9am to 6pmSource: Epos Now, Support (opens in a new tab)
Prices are shown as Epos Now publishes them, not converted. “Not published” means we couldn’t find it on Epos Now’s own UK pages. Spotted something out of date? Tell us and we’ll correct it.
Switching from Epos Now
Can I leave an Epos Now contract early?
Epos Now’s terms give no right to cancel a plan during its fixed term, and charge the remaining monthly fees if you end it early. A plan renews automatically unless you give at least 30 days’ written notice before the term ends, so check that date. ChefSynk can have you set up before it.
Do I need a connector for Deliveroo, Just Eat and Uber Eats?
Not with ChefSynk: they are built in on Growth and Complete, and their orders land on the same screen as your own. Epos Now Delivery is hosted by Otter.
Can I keep my own card machine?
Yes. In store you bring your own card machine, and online payments go into your own Stripe account.
Who owns my data?
On ChefSynk you own your customer data, stored in a secure UK cloud. Epos Now’s terms say you own your transaction, product, sales and stock data.
Other comparisons
See ChefSynk on your own menu
Book a demo. No contract to sign, and your first month is on us.