A Flipdish alternative
ChefSynk vs Flipdish
How the two compare on contract, commission, delivery apps and who controls your customers’ data. Every Flipdish fact links to Flipdish’s own pages, and we say where Flipdish is better.
Checked 11 Nov 2026
Where ChefSynk is different
- No lock-in. ChefSynk is monthly rolling. Flipdish’s agreement runs for 12 months, renews automatically unless you give three months’ notice, and charges termination compensation if you leave early.
- Your money comes straight to you. Online payments go into your own Stripe account. Flipdish collects order payments and pays out the proceeds minus its commission and fees.
- 0% commission. ChefSynk takes 0% commission on your own website and app; customers pay a 50p + VAT platform fee instead. Flipdish doesn’t publish its commission rate.
- Kitchen display included. On Growth and Complete the kitchen display is included. On Flipdish it is an add-on.
Where Flipdish is better
- Built for multiple sites. Flipdish POS is designed for multiple outlets, with menus and reports managed centrally. On ChefSynk, multi-store is on Complete.
ChefSynk vs Flipdish at a glance
| Topic | ChefSynk | Flipdish |
|---|---|---|
| Monthly price | £35, £55 or £99 a month, ex VAT | From £59, £89 or £179 a month per site, billed annually; £79, £119 or £229 billed monthlySource: Flipdish, Monthly price (opens in a new tab) |
| Contract | Monthly rolling, no lock-in | 12 months, renews automatically, three months’ notice; an early-exit chargeSource: Flipdish, Contract (opens in a new tab) |
| Your own online orders | 0% commission; customers pay a 50p + VAT platform fee | Not published |
| Deliveroo, Just Eat, Uber Eats | Built in-house, on Growth and Complete | Their orders come into Flipdish POS; how they connect isn’t statedSource: Flipdish, Deliveroo, Just Eat, Uber Eats (opens in a new tab) |
| Card payments | Online: your own Stripe account. In store: bring your own card machine | Flipdish collects order payments and pays out, minus its feesSource: Flipdish, Card payments (opens in a new tab) |
| Customer data | You own it, stored in a secure UK cloud | You keep ownership of your data; joint controllers of order dataSource: Flipdish, Customer data (opens in a new tab) |
| Self-order kiosk | Own kiosk, £25 per device a month | Add-onSource: Flipdish, Self-order kiosk (opens in a new tab) |
| Kitchen display | Included on Growth and Complete | Add-onSource: Flipdish, Kitchen display (opens in a new tab) |
| Inventory and stock | Recipe-level inventory, on every plan | Inventory management tool; price not shownSource: Flipdish, Inventory and stock (opens in a new tab) |
| Loyalty | At the till on every plan; online with your ordering site | Promotions, vouchers and your own loyalty program; price not shownSource: Flipdish, Loyalty (opens in a new tab) |
| Reports and analytics | Analytics on every plan; multi-store consolidation on Complete | Consolidated reporting in the Essential packageSource: Flipdish, Reports and analytics (opens in a new tab) |
| Driver app and live tracking | Free on every plan, for your own online and till orders, with live customer tracking | You see your riders’ locations in real timeSource: Flipdish, Driver app and live tracking (opens in a new tab) |
| Multi-store | On Complete | Designed for multiple outlets; menus and reports managed centrallySource: Flipdish, Multi-store (opens in a new tab) |
| Support | Phone and WhatsApp, 24/7, on every plan | Weekdays 9am to 1am, weekends 10am to 1am (UK time)Source: Flipdish, Support (opens in a new tab) |
Monthly price
- ChefSynk
- £35, £55 or £99 a month, ex VAT
- Flipdish
- From £59, £89 or £179 a month per site, billed annually; £79, £119 or £229 billed monthlySource: Flipdish, Monthly price (opens in a new tab)
Contract
- ChefSynk
- Monthly rolling, no lock-in
- Flipdish
- 12 months, renews automatically, three months’ notice; an early-exit chargeSource: Flipdish, Contract (opens in a new tab)
Your own online orders
- ChefSynk
- 0% commission; customers pay a 50p + VAT platform fee
- Flipdish
- Not published
Deliveroo, Just Eat, Uber Eats
- ChefSynk
- Built in-house, on Growth and Complete
- Flipdish
- Their orders come into Flipdish POS; how they connect isn’t statedSource: Flipdish, Deliveroo, Just Eat, Uber Eats (opens in a new tab)
Card payments
- ChefSynk
- Online: your own Stripe account. In store: bring your own card machine
- Flipdish
- Flipdish collects order payments and pays out, minus its feesSource: Flipdish, Card payments (opens in a new tab)
Customer data
- ChefSynk
- You own it, stored in a secure UK cloud
- Flipdish
- You keep ownership of your data; joint controllers of order dataSource: Flipdish, Customer data (opens in a new tab)
Self-order kiosk
- ChefSynk
- Own kiosk, £25 per device a month
- Flipdish
- Add-onSource: Flipdish, Self-order kiosk (opens in a new tab)
Kitchen display
- ChefSynk
- Included on Growth and Complete
- Flipdish
- Add-onSource: Flipdish, Kitchen display (opens in a new tab)
Inventory and stock
- ChefSynk
- Recipe-level inventory, on every plan
- Flipdish
- Inventory management tool; price not shownSource: Flipdish, Inventory and stock (opens in a new tab)
Loyalty
- ChefSynk
- At the till on every plan; online with your ordering site
- Flipdish
- Promotions, vouchers and your own loyalty program; price not shownSource: Flipdish, Loyalty (opens in a new tab)
Reports and analytics
- ChefSynk
- Analytics on every plan; multi-store consolidation on Complete
- Flipdish
- Consolidated reporting in the Essential packageSource: Flipdish, Reports and analytics (opens in a new tab)
Driver app and live tracking
- ChefSynk
- Free on every plan, for your own online and till orders, with live customer tracking
- Flipdish
- You see your riders’ locations in real timeSource: Flipdish, Driver app and live tracking (opens in a new tab)
Multi-store
- ChefSynk
- On Complete
- Flipdish
- Designed for multiple outlets; menus and reports managed centrallySource: Flipdish, Multi-store (opens in a new tab)
Support
- ChefSynk
- Phone and WhatsApp, 24/7, on every plan
- Flipdish
- Weekdays 9am to 1am, weekends 10am to 1am (UK time)Source: Flipdish, Support (opens in a new tab)
Prices are shown as Flipdish publishes them, not converted. “Not published” means we couldn’t find it on Flipdish’s own UK pages. Spotted something out of date? Tell us and we’ll correct it.
Switching from Flipdish
How much does Flipdish cost?
Flipdish POS is from £59, £89 or £179 a month per site, billed annually. Its Essential package, Point of Sale & Online Ordering, is from £119 a month per site billed annually, £139 billed monthly, ex VAT.
How long is a Flipdish contract?
12 months, renewing automatically for 12 more unless you give three months’ notice before the term ends. ChefSynk is monthly rolling.
Does ChefSynk take commission on my orders?
No. ChefSynk takes 0% commission on your own website and app; customers pay a 50p + VAT platform fee instead. Stripe’s standard card fees still apply.
Who owns my customer data?
On ChefSynk, you do. Flipdish’s terms say you keep ownership of your data, and that you and Flipdish are joint controllers of the personal data used for orders.
Can I keep my own card machine?
Yes. In store you bring your own card machine, and online payments go into your own Stripe account.
Other comparisons
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