A Foodhub alternative
ChefSynk vs Foodhub
How the two compare on contract, commission, delivery apps and who controls your customers’ data. Every Foodhub fact links to Foodhub’s own pages, and we say where Foodhub is better.
Checked 11 Nov 2026
Where ChefSynk is different
- No lock-in. ChefSynk is monthly rolling. Foodhub moves to a 12-month rolling term after a 4-month trial, with 30 business days’ notice.
- Your customers stay yours. You own your customer data. Foodhub’s terms make Foodhub the controller of customer data and the restaurant the processor.
- No marketplace. ChefSynk doesn’t list your takeaway beside the one down the road.
- No commission. ChefSynk takes 0% commission on your own website and app; customers pay a 50p + VAT platform fee instead. Foodhub’s marketplace charges a commission per order and doesn’t publish the rate.
“…we are a Controller and you are a Processor…”
Where Foodhub is better
- Marketplace demand. The Foodhub app can send new customers your way. ChefSynk doesn’t run a marketplace.
ChefSynk vs Foodhub at a glance
| Topic | ChefSynk | Foodhub |
|---|---|---|
| Monthly price | £35, £55 or £99 a month, ex VAT | EPOS rental £35 per week (promotional offer); depends on package and hardwareSource: Foodhub, Monthly price (opens in a new tab) |
| Contract | Monthly rolling, no lock-in | 4-month trial, then 12 months rolling, 30 business days’ noticeSource: Foodhub, Contract (opens in a new tab) |
| Your own online orders | 0% commission; customers pay a 50p + VAT platform fee | Not published |
| Deliveroo, Just Eat, Uber Eats | Built in-house, on Growth and Complete | Listed as integrations; price not shownSource: Foodhub, Deliveroo, Just Eat, Uber Eats (opens in a new tab) |
| Card payments | Online: your own Stripe account. In store: bring your own card machine | Foodhub’s nominated transaction partnersSource: Foodhub, Card payments (opens in a new tab) |
| Customer data | You own it, stored in a secure UK cloud | Foodhub is the controller; you are the processorSource: Foodhub, Customer data (opens in a new tab) |
| Self-order kiosk | Own kiosk, £25 per device a month | Order Kiosk, priced by quoteSource: Foodhub, Self-order kiosk (opens in a new tab) |
| Kitchen display | Included on Growth and Complete | Offered; no price shownSource: Foodhub, Kitchen display (opens in a new tab) |
| Inventory and stock | Recipe-level inventory, on every plan | Real-time inventory tracking; price not shownSource: Foodhub, Inventory and stock (opens in a new tab) |
| Loyalty | At the till on every plan; online with your ordering site | Custom loyalty programmes; price not shownSource: Foodhub, Loyalty (opens in a new tab) |
| Reports and analytics | Analytics on every plan; multi-store consolidation on Complete | Daily, weekly and monthly sales reportsSource: Foodhub, Reports and analytics (opens in a new tab) |
| Driver app and live tracking | Free on every plan, for your own online and till orders, with live customer tracking | Drive2Success driver app; you track deliveries in real timeSource: Foodhub, Driver app and live tracking (opens in a new tab) |
| Multi-store | On Complete | Not published |
| Support | Phone and WhatsApp, 24/7, on every plan | 24/7Source: Foodhub, Support (opens in a new tab) |
Monthly price
- ChefSynk
- £35, £55 or £99 a month, ex VAT
- Foodhub
- EPOS rental £35 per week (promotional offer); depends on package and hardwareSource: Foodhub, Monthly price (opens in a new tab)
Contract
- ChefSynk
- Monthly rolling, no lock-in
- Foodhub
- 4-month trial, then 12 months rolling, 30 business days’ noticeSource: Foodhub, Contract (opens in a new tab)
Your own online orders
- ChefSynk
- 0% commission; customers pay a 50p + VAT platform fee
- Foodhub
- Not published
Deliveroo, Just Eat, Uber Eats
- ChefSynk
- Built in-house, on Growth and Complete
- Foodhub
- Listed as integrations; price not shownSource: Foodhub, Deliveroo, Just Eat, Uber Eats (opens in a new tab)
Card payments
- ChefSynk
- Online: your own Stripe account. In store: bring your own card machine
- Foodhub
- Foodhub’s nominated transaction partnersSource: Foodhub, Card payments (opens in a new tab)
Customer data
- ChefSynk
- You own it, stored in a secure UK cloud
- Foodhub
- Foodhub is the controller; you are the processorSource: Foodhub, Customer data (opens in a new tab)
Self-order kiosk
- ChefSynk
- Own kiosk, £25 per device a month
- Foodhub
- Order Kiosk, priced by quoteSource: Foodhub, Self-order kiosk (opens in a new tab)
Kitchen display
- ChefSynk
- Included on Growth and Complete
- Foodhub
- Offered; no price shownSource: Foodhub, Kitchen display (opens in a new tab)
Inventory and stock
- ChefSynk
- Recipe-level inventory, on every plan
- Foodhub
- Real-time inventory tracking; price not shownSource: Foodhub, Inventory and stock (opens in a new tab)
Loyalty
- ChefSynk
- At the till on every plan; online with your ordering site
- Foodhub
- Custom loyalty programmes; price not shownSource: Foodhub, Loyalty (opens in a new tab)
Reports and analytics
- ChefSynk
- Analytics on every plan; multi-store consolidation on Complete
- Foodhub
- Daily, weekly and monthly sales reportsSource: Foodhub, Reports and analytics (opens in a new tab)
Driver app and live tracking
- ChefSynk
- Free on every plan, for your own online and till orders, with live customer tracking
- Foodhub
- Drive2Success driver app; you track deliveries in real timeSource: Foodhub, Driver app and live tracking (opens in a new tab)
Multi-store
- ChefSynk
- On Complete
- Foodhub
- Not published
Support
- ChefSynk
- Phone and WhatsApp, 24/7, on every plan
Prices are shown as Foodhub publishes them, not converted. “Not published” means we couldn’t find it on Foodhub’s own UK pages. Spotted something out of date? Tell us and we’ll correct it.
Switching from Foodhub
Can I leave Foodhub early?
Check your notice period first: Foodhub’s terms ask for 30 business days’ notice on the 12-month rolling term. ChefSynk can have you set up before it ends.
Will I keep my customer list?
On ChefSynk the customer data is yours. What you can take from Foodhub depends on Foodhub’s terms, which make Foodhub the controller.
Can I keep taking Deliveroo and Just Eat orders?
Yes. On Growth and Complete they come straight into ChefSynk, on the same screen as your own orders.
Do I need new card machines?
No. In store you bring your own card machine, and online payments go into your own Stripe account.
Other comparisons
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