Takeaway App & Website. Your own takeaway ordering app and website.

Your own takeaway app, with your name on it

ChefSynk gives your takeaway its own ordering app and website, in your branding and colours, on your own domain. Customers order collection or delivery from you directly, and the order lands in the same queue as the till and the kiosk.

It is for independent takeaways that want a direct channel of their own: curry houses, Chinese takeaways, chicken and burger shops, chippies and kebab shops whose regulars already know the menu and would happily order direct if it were easy. Customers pay by card, Apple Pay or Google Pay, and the customer data belongs to you, stored in a secure UK cloud. Your app is a direct line to customers who already like your food.

Commission-free online ordering: how the 50p fee works

On your own takeaway app and website you pay 0% commission. Instead, customers pay a 50p + VAT platform fee on each order, shown at checkout and added to their bill.

On card orders the fee is collected automatically. On cash orders you collect it with the order, and we invoice those fees once a month. Card payments go into your own Stripe account, so the money is yours from the start, and Stripe’s standard card fees apply. There is no platform fee on in-store, kiosk or marketplace orders. The commission calculator shows what moving some of your regular orders to your own app could be worth for your shop. The fee is the same on every order, whatever its value.

The same menu as your till

Your takeaway ordering website and app use the same menu as your till. Add a dish, change a price or set up a meal deal once in ChefSynk and it appears on the till, the kiosk, the website and the app together. On Growth and Complete, the same change reaches Deliveroo, Just Eat and Uber Eats.

When something sells out, it comes off the app and website at the same moment it comes off the till, so customers can’t order a dish you can’t make. Orders from the app arrive on the till and, on Growth and Complete, at the right station on the kitchen display, with every modifier highlighted. Nobody re-keys an order or reads it off another screen.

Giving regulars a reason to order direct

You can keep the marketplaces for reaching new customers and give your regulars a reason to order direct. Loyalty, vouchers and discounts on your own app and website do that job. Put your order link on bags, flyers, receipts and social media so it is the first thing a regular sees.

The ordering website is built for search, with server-rendered pages, structured data and clean URLs to help you rank locally. SMS marketing can text past customers your order link, and the live tracking page lets customers follow their delivery to the door with status updates by SMS, email or push. Every order through your own channel is one where you pay no commission.

Pricing: £55 a month, or included in Complete

Your own app and website come as the Branded Mobile App & Website add-on at £55 a month ex VAT on any plan, or included in Complete at £99. With Starter at £35, that is ordering from £90 a month, including the EPOS with unlimited terminals, inventory, loyalty at the till, analytics, the driver app and 24/7 phone and WhatsApp support.

Your first month is free, there is no setup fee and every plan is monthly rolling, so you can cancel any month. Our Manchester team handles set-up, remotely or on site by arrangement. If your menu changes during set-up, the app and website pick up the change with it.

Frequently asked questions