Takeaway EPOS and commission-free ordering in Cardiff
Cardiff has 316 independent takeaways in the Cardiff Council area, and Chinese takeaways and fish and chip shops are level at the top with 40 each, ahead of 33 Indian takeaways and 30 chicken and burger shops. ChefSynk brings the counter, your own ordering site and app and, on Growth and Complete, Deliveroo, Just Eat and Uber Eats onto one Cardiff till, with set-up and support from our Manchester team, remotely or on site by arrangement. Set-up is remote, with visits planned with you ahead of time.
Cardiff’s takeaway scene
316independent takeaways in the Cardiff Council areaCuisine mix (estimated from shop names)
- Chinese40
- Fish & chips40
- Indian33
- Chicken & burgers30
- Kebab19
- Other and unclassified154
ChefSynk analysis of the Food Standards Agency food hygiene register, November 2026. Contains public sector information licensed under the Open Government Licence v3.0.
What you get with ChefSynk in Cardiff
Wales’ largest and densest authority
Cardiff’s population grew by 4.7% between the 2011 and 2021 censuses, from around 346,100 to 362,400, against 1.4% for Wales as a whole. It had the largest population of Wales’ 22 local authority areas in both years, and it is also the most densely populated, with around 18 people on each football pitch-sized area of land. That puts a lot of customers inside a short delivery radius.
Hygiene ratings are the law in Wales
In Wales, displaying your food hygiene rating is a legal requirement. The Food Standards Agency says businesses must display it in a prominent place and give their rating verbally if asked in person or over the phone, and takeaways must include a bilingual statement on menu leaflets and flyers. In England, display is voluntary, so if you are opening in Cardiff after trading over the border, check your premises and your printed menus.
Source: Food Standards Agency, Food Hygiene Rating Scheme (opens in a new tab)
Chinese and chippies, side by side
Cardiff’s 40 Chinese takeaways and 40 fish and chip shops split the top spot evenly, and their kitchens run differently: a wok station with long tickets, a fryer working in batches. On Growth and Complete, the kitchen display shows each ticket with colour-coded timers and routes each item to its station, and the dispatch display brings every item into one bag check before it goes out, with allergen prompts on the check-list.
Remote set-up, visits planned ahead
Cardiff is a remote set-up for our Manchester team. We load your menu, connect your printers and test your ordering site with you over a remote session, and plan a visit with you in advance if you want installation or staff training in the shop. Support is by phone and WhatsApp, 24/7 on every plan, from the same people who set you up. Your menu is built once and feeds the till, the kiosk, the website and the app, so nothing is typed twice.
The share each app takes
Third-party estimates from Whito and DineOpen, November 2026, put Deliveroo’s share of an order at about 20–35%, Just Eat’s at about 14–30% and Uber Eats’ at about 15–35%. A Cardiff regular on your own site is an order without that share. 0% commission. Customers pay a 50p + VAT platform fee on website and app orders. Your own ordering site and app come with Complete, or as the £55-a-month Branded Mobile App & Website add-on. The commission calculator shows what moving your regulars could be worth for your shop.
Source: DineOpen, 2026 commission comparison (opens in a new tab)
One menu, everywhere you sell
Change a price or a dish once in ChefSynk and it updates on your till, your kiosk, your website and your app and, on Growth and Complete, on Deliveroo, Just Eat and Uber Eats as well. A dish that runs out comes off every channel together, so a busy night goes out at the prices and the menu you set. Inventory can also take a dish off sale automatically when an ingredient runs low, on every plan.
Questions from Cardiff takeaways
Do you support takeaways in Wales?
Yes. Cardiff shops get the same product, prices and team as shops in England, supported remotely from Manchester, with visits by arrangement for installation and training. Phone and WhatsApp support is 24/7 on every plan.
Can customers pay with Apple Pay on my site?
Yes. Your ordering site takes Stripe card payments, Apple Pay and Google Pay, paid into your own Stripe account, where Stripe’s fees apply. A self-order kiosk takes card, contactless, Apple Pay and Google Pay too. 0% commission. Customers pay a 50p + VAT platform fee on website and app orders. There is no platform fee on in-store or kiosk orders.
What does the till run on?
Android tablets, iPads or Windows machines, alongside thermal printers, cash drawers and card readers. The till keeps working offline and syncs when the connection is back, so service carries on if the broadband drops. We can also supply and set up hardware on a quote, or you can bring your own compatible kit.
Can I run my own drivers?
Yes. The driver app assigns deliveries to your own drivers and streams their location live, so customers can follow their order to the door and your team takes fewer calls. The driver app is free for your own online and till deliveries. Proof of delivery is recorded with a photo, signature or contactless handover.
What is the Cardiff takeaway count based on?
The figure is ChefSynk’s November 2026 count of independent takeaways in the Cardiff Council area on the Food Standards Agency food hygiene register. Cuisine is estimated from shop names, so 154 shops with general names are counted as other and unclassified. The register covers takeaways across the whole council area, not only the city centre.